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Your Business Needs More Than Just a Google Business Profile: Insights from a Listings Management Agency in Hoffman Estates, Illinois
For many small business owners, setting up a Google Business Profile feels like hitting a big milestone. You are finally on the map. Now, people can search for your business, see your hours, call you, or even leave a review. But if your business is dependent only on...

SEM Agency vs. DIY Google Ads: Insights from an SEM Agency in Hoffman Estates, Illinois
Some business owners attempt to run Google Ads themselves. After all, Google makes it look quick and easy. You set a budget, pick some keywords, write a short ad, and then you wait for clicks. But clicks don’t always turn into customers. So, how do you know if running...

How to Tell If an SEO Agency Is Really Delivering Results: Insights from an SEO Agency in Hoffman Estates, Illinois
Many businesses pay for SEO every month in the hopes that it will help their business grow. But after a while, they still can’t tell if it’s really working, or if it’s just wasting money. They might see reports full of charts and numbers, but those reports don’t mean...

Do Customers Care If a Person or a Bot Answers Them? Insights from a Live Chat Agency in Chicago, Illinois
As more companies hand customer conversations over to AI, it’s easy to assume that customers don’t care who’s on the other end — as long as they get their answers fast. But that’s not what the data shows anymore. People still expect fast replies, but they also want to...

Four Steps to Fix Conflicting Business Listings: Insights from a Listings Management Agency in Chicago, Illinois
You’d be surprised how many small business owners have no idea that their online listings have conflicting information. Google says one thing, Yelp says another, and some random directory still has your old phone number from 2017. Conflicting business information can...

How Much Should You Spend on Google Ads? Insights from an SEM Agency in Chicago, Illinois
If you have run Google Ads before, you may have asked yourself the same question every other business owner does… “How much should I spend?” Some say a few hundred dollars a month is enough, while others insist that you need thousands. In reality, a “good” budget...

How to Improve Your SEO by Focusing on Real Customer Behavior: Tips from an SEO Agency in Chicago, Illinois
Every successful SEO strategy includes understanding real people. This includes what they search for and what drives them to act. When you build your strategy around real human behavior instead of algorithm updates, you make your site more useful and more visible....

Some Customer Frustrations that Live Chat Solves Instantly: Insights from a Live Chat Agency in Springfield, Illinois
When someone visits your website, they expect instant answers. If they can’t find what they need in time, they will leave your website. This is what makes live chat so powerful. It gives visitors a direct way to connect with your business without searching through...

What Are the Risks of Unclaimed Listings? Insights from a Listings Management Agency in Springfield, Illinois
If your business is online, you need to make sure that you are the one in control of how it appears. Many directories and review websites will create listings for you automatically. That can be helpful in theory, but it does not guarantee that the information is...

Best Ways to Lower Your Google Ads Cost Per Click Without Losing Leads: Insights from an SEM Agency in Springfield, Illinois
If you run Google Ads, you have probably seen that clicks cost more now than they used to. Prices keep increasing, and it can feel like every month you are paying more for the same amount of traffic. The hard part is not only lowering your cost per click but doing it...
