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Can E-Commerce Sites Use Live Chat for Upselling? Insights from a Live Chat Agency in Chicago, Illinois
Online shopping has changed a lot over the years, with faster checkout and more choices than ever before. But one thing remains the same: many shoppers still second guess themselves right before they decide to buy. They could have a concern about shipping, or they...
Why Are Duplicate Listings a Problem for Your Business? Insights from a Listings Management Agency in Chicago, Illinois
Your online business listings are usually the very first thing people see when they search for your company. Customers usually expect to find one clear listing with the right name, address, phone number and hours. When more than one listing appears for the same...
How Can Retargeting Improve Your SEM Campaign Performance? Insights from an SEM Agency in Chicago, Illinois
When you run a paid search ad, you expect it to bring people to your website and get them to click. Seeing more traffic is always a good feeling. But what happens when most visitors leave without taking any action? Retargeting can be a good solution to this very...
What Will Be the Most Important On-Page SEO Factors in 2026? Insights from an SEO Agency in Chicago, Illinois
Search engines change all the time, and as a result, SEO must change with them. The best SEO strategy from only a few years ago may not be enough to compete in 2026. Search engines now expect more from every page they choose to rank. Having the right keywords in the...
Are Chatbots Taking Over Human Jobs? Insights from a Live Chat Agency in Joliet, Illinois
Chatbots are seemingly everywhere these days. Open any website, and a small chat bubble will likely pop up immediately. These bots are fast, and they work around the clock. Because of this, many business owners have started to question if these bots are slowly...
What Are the Best Business Directories for Service Businesses? Insights from a Listings Management Agency in Joliet, Illinois
When people search for a service on Google or Apple Maps, they rarely think about how those results appear. Well, these platforms pull business information from different directories before deciding which businesses to show to their users. Below, this listings...
Why Should You Turn On AI Max for Your Search Ads? Insights from an SEM Agency in Joliet, Illinois
Google keeps introducing new features to make advertising easier and better. Some updates come and go without much impact. But every now and then, Google releases an update that completely changes how search campaigns are managed. AI Max is one of those updates....
What Can You Learn from Google’s Latest Spam Update? Insights from an SEO Agency in Joliet, Illinois
Google has been cracking down on websites that try to cheat their way to the top of search results. If your rankings have recently dropped, that could be the reason. The latest Google updates reward websites that prioritize people and penalize those that use shortcuts...
Five Common Mistakes Small Businesses Make When Adding Live Chat: Insights from a Live Chat Agency in Hoffman Estates, Illinois
On the surface, adding live chat to your website seems almost too easy. You install a chat box on the page, a visitor asks a question, you answer, and you now have a new customer. Except that’s not always how it goes. Below, this live chat agency in Hoffman Estates,...
Your Business Needs More Than Just a Google Business Profile: Insights from a Listings Management Agency in Hoffman Estates, Illinois
For many small business owners, setting up a Google Business Profile feels like hitting a big milestone. You are finally on the map. Now, people can search for your business, see your hours, call you, or even leave a review. But if your business is dependent only on...