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Are Chatbots Taking Over Human Jobs? Insights from a Live Chat Agency in Joliet, Illinois
Chatbots are seemingly everywhere these days. Open any website, and a small chat bubble will likely pop up immediately. These bots are fast, and they work around the clock. Because of this, many business owners have started to question if these bots are slowly...
What Are the Best Business Directories for Service Businesses? Insights from a Listings Management Agency in Joliet, Illinois
When people search for a service on Google or Apple Maps, they rarely think about how those results appear. Well, these platforms pull business information from different directories before deciding which businesses to show to their users. Below, this listings...
Why Should You Turn On AI Max for Your Search Ads? Insights from an SEM Agency in Joliet, Illinois
Google keeps introducing new features to make advertising easier and better. Some updates come and go without much impact. But every now and then, Google releases an update that completely changes how search campaigns are managed. AI Max is one of those updates....
What Can You Learn from Google’s Latest Spam Update? Insights from an SEO Agency in Joliet, Illinois
Google has been cracking down on websites that try to cheat their way to the top of search results. If your rankings have recently dropped, that could be the reason. The latest Google updates reward websites that prioritize people and penalize those that use shortcuts...
Five Common Mistakes Small Businesses Make When Adding Live Chat: Insights from a Live Chat Agency in Hoffman Estates, Illinois
On the surface, adding live chat to your website seems almost too easy. You install a chat box on the page, a visitor asks a question, you answer, and you now have a new customer. Except that’s not always how it goes. Below, this live chat agency in Hoffman Estates,...
Your Business Needs More Than Just a Google Business Profile: Insights from a Listings Management Agency in Hoffman Estates, Illinois
For many small business owners, setting up a Google Business Profile feels like hitting a big milestone. You are finally on the map. Now, people can search for your business, see your hours, call you, or even leave a review. But if your business is dependent only on...
SEM Agency vs. DIY Google Ads: Insights from an SEM Agency in Hoffman Estates, Illinois
Some business owners attempt to run Google Ads themselves. After all, Google makes it look quick and easy. You set a budget, pick some keywords, write a short ad, and then you wait for clicks. But clicks don’t always turn into customers. So, how do you know if running...
How to Tell If an SEO Agency Is Really Delivering Results: Insights from an SEO Agency in Hoffman Estates, Illinois
Many businesses pay for SEO every month in the hopes that it will help their business grow. But after a while, they still can’t tell if it’s really working, or if it’s just wasting money. They might see reports full of charts and numbers, but those reports don’t mean...
Do Customers Care If a Person or a Bot Answers Them? Insights from a Live Chat Agency in Chicago, Illinois
As more companies hand customer conversations over to AI, it’s easy to assume that customers don’t care who’s on the other end — as long as they get their answers fast. But that’s not what the data shows anymore. People still expect fast replies, but they also want to...
Four Steps to Fix Conflicting Business Listings: Insights from a Listings Management Agency in Chicago, Illinois
You’d be surprised how many small business owners have no idea that their online listings have conflicting information. Google says one thing, Yelp says another, and some random directory still has your old phone number from 2017. Conflicting business information can...