by Digital Destination | Aug 7, 2021 | Live Chat
Some customers prefer to call you, while others prefer to connect via email or social media. However, over the last few years, live chat has consistently been the most popular support channel. It is easy to integrate live chat functionality on your e-commerce website...
by Digital Destination | Jul 7, 2021 | Live Chat
Live chat is an excellent addition to your Naperville business’s website because it allows customers to communicate with you in real-time. In addition, many customers feel far more comfortable voicing their complaints via chat than over the phone. The question is, how...
by Digital Destination | Jun 7, 2021 | Live Chat
It is no secret that live chat is transforming the customer service and support landscape. From generating sales, to enhancing customer experience, to increasing retention, live chat has emerged as a fundamentally way to communicate with and assist customers on your...
by Digital Destination | May 7, 2021 | Live Chat
Every now and then, industry titans advocate the importance of becoming customer-centric, regardless of the touchpoint. The importance of live chat for businesses is frequently discussed within this context. But the question is, why? Do customers really prefer...
by Digital Destination | Apr 7, 2021 | Live Chat
Have you considered partnering with a live chat agency in Milwaukee, Wisconsin and adding live chat functionality into your company’s website? If not, you are losing out on one of the most effective and efficient ways to improve your website’s user experience...
by Digital Destination | Mar 7, 2021 | Live Chat
The ever-increasing prevalence of social media and ongoing advances in the virtual space have made consumers more demanding and less forgiving than before. Being chat-savvy, online consumers largely ignore websites with a static, unidimensional user interface. This is...
